Privacy Policy

Data Protection

The protection of personal data is very important to us. Therefore, we handle personal data of our employees, customers, and business partners conﬁdentially, in accordance with the applicable legal regulations on data protection and data security. This privacy policy informs users of the website www.rugard-strandhotel.de about the type, scope, purpose, and use of collected personal data.

Visiting this website does not require the submission of personal data. The following data is collected and temporarily stored until it is automatically deleted:

IP address
Date and time of website access
Name and URL of the accessed page
Amount of data transferred
Data on the browser used and the operating system
Name and network identiﬁer of the internet provider
Referring domain that directed to this website

We do not intend to share this data with third parties. The data is collected for statistical evaluation purposes.

Consent

By using our website, the visitor agrees to the storage of this data. This consent may be withdrawn at any time.

Orders

All data entered by customers during the order process will be stored:

First and last name
Address
Payment details
E-mail address

If data is required for delivery and/or order processing, it will be shared with third-party service providers. Once data retention is no longer required or legally mandated, the data is automatically deleted.

User Rights

Users of this website have the following rights:

To revoke consent at any time by simple written notice to us (Art. 7 para. 3 GDPR)
To request information about the personal data we process (Art. 15 GDPR), including processing purposes, categories of data, recipients, intended storage period, existence of correction or deletion rights, restriction of processing, objection rights, complaints rights, the source of data (if not collected from you), and the existence of automated decision-making including proﬁling
To request immediate correction of inaccurate or incomplete data (Art. 16 GDPR)
To request full deletion of personal data, unless processing is required for freedom of expression, legal obligations, public interest, or to assert or defend legal claims (Art. 17 GDPR)
To restrict data processing if data accuracy is disputed, processing is unlawful but deletion is not requested, or the data is no longer needed but required for legal claims (Art. 18 GDPR), or if an objection has been made under Art. 21 GDPR
To receive personal data in a structured, commonly used, and machine-readable format, or to request its transfer to another controller if technically feasible (Art. 20 GDPR)
To lodge a complaint with the appropriate supervisory authority under Art. 77 GDPR. Users may contact the supervisory authority in their place of residence or workplace, or at our company’s location.

Note on Data Security

Please note that data transmission over the internet (e.g., via e-mail) can have security vulnerabilities. Unencrypted communication cannot be fully protected against third-party access. Upon explicit request, we offer users the option of encrypted communication by prior arrangement.

Cookies

Our website uses cookies to make the site more user-friendly and secure. Cookies do not harm your device and do not contain viruses. They are small text files stored by your browser on your device.

Most cookies are automatically deleted after the website session ends. Some cookies remain on your device and allow us to recognize your browser during future visits.

Users can configure their browser to restrict or block cookies, and/or to delete them automatically after use. Cookie storage can also be prevented via browser settings. Additionally, data processing and transfer to services such as Google can be blocked by installing a browser plugin.

Please note that disabling cookies may limit some functionalities of this website.

Google Analytics

This website uses functions of the web analytics service Google Analytics, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics also uses the cookies mentioned above. The information generated by cookies about your use of this website is typically transmitted to a Google server in the USA and stored there. Further details about how Google handles user data can be found in Google's own privacy policy.

Browser Plugin

Cookie storage can be blocked via browser settings. In addition, the collection of data generated by the cookie (including your IP address) and its processing by Google can be prevented by downloading and installing a browser plugin.

Eye-Able® Server

The provision of accessibility improvements through Eye-Able® Access is an offer from Web Inclusion GmbH to ensure better access to information on the internet for all people. The necessary files (JavaScript) are loaded from an external server. To prevent attacks and provide our service in near real-time, Eye-Able® uses the Content Delivery Network (CDN) from BunnyWay d.o.o. (Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia). The use is for the purpose of fulfilling contracts with our customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 Para. 1 lit. f GDPR). All transmitted data and servers remain within the EU at all times to ensure GDPR- compliant processing. Web Inclusion GmbH does not collect or analyze user behavior or other personal data (e.g., IP addresses are removed from logs). To ensure GDPR-compliant processing, Web Inclusion GmbH has concluded data processing agreements with our hosting providers.

DialogShift Chat Application and Other Communication Services on Our Website

Our website uses the communication services of DialogShift GmbH, Torstr. 201, 10115 Berlin. These include a chat application, e-mail communication, and telephone communication. The applications process and store data for the purpose of web analytics, operating communication services, and responding to inquiries.
For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this serves to recognize you as a customer. For e-mail and telephone communication, the communication contents are also temporarily stored to ensure eﬃcient processing of your requests.
A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognizes the device again and can retrieve past chat protocols. This cookie is stored for 90 days from last use. You can disable the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies.
The possible disclosure of e.g., name, e-mail address, or telephone number is voluntary and includes consent to temporarily use and store this data for the purpose of contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information) if you have consented to this.
The legal basis for data processing is based on Art. 6 Para. 1 lit. a GDPR, § 25 Para. 1 TTDSG on the basis of your consent. DialogShift provides further information about the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/privacy.

Validity

This privacy policy is currently valid as of March 4, 2021.