- Sea side
- Shore side
- Suites
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Does the Rugard Thermal Strandhotel have accessible rooms?
Unfortunately, our hotel does not have any accessible rooms available. The access to our Rugard Royal Spa, including the swimming and sauna area, is also only possible via stairs. If you have any questions, we will be happy to advise you before your arrival by phone or email.
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What does non-smoking hotel mean?
Smoking is not permitted in the hotel rooms, on the balconies and terraces, in front of the hotel entrance, and in all other public areas. A smoking pavilion with seating is available approximately 25 meters from the entrance.
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At what time should the room be vacated on the day of departure?
You are welcome to use your room and key cards till 11:00 a.m. on the day of departure. Your hotel bill can be provided the evening before upon request.
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Does the hotel offer rooms for guests with allergies?
Yes, our hotel provides rooms specifically suited for guests with allergies. Please don’t hesitate to contact us if you have any questions.
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Is it possible to have breakfast in the hotel room?
At present, we do not offer breakfast service in the rooms. However, we warmly invite you to enjoy our varied breakfast buffet in the restaurant. There, you can expect a wide selection of fresh dishes and beverages that leave nothing to be desired.
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Do all rooms have a balcony or terrace?
Not every room in our hotel has a balcony or terrace. For detailed information on the individual rooms and whether they include a balcony or terrace, please refer to the respective room descriptions.
Please note that smoking is not permitted on balconies or terraces in order to ensure a pleasant stay for all guests without disturbance from smoke or odors.
Additionally, we kindly ask that after 10:00 p.m., noise levels on balconies or terraces be kept low so that all guests can enjoy a peaceful and relaxing stay. Thank you for your understanding!
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Is there a safe in every room?
Yes, all our rooms and suites are equipped with a private safe. Please note that the hotel accepts no liability for valuables stored in the room. A central safe is also available at reception.
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Are dogs allowed?
Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area.
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Is Wi-Fi available in the hotel?
Yes, our entire hotel is equipped with Wi-Fi. You can obtain the Wi-Fi password at reception. It is also printed on the back of the cardholder for your room key.
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Is there a baby cot in the hotel room?
If you require a baby cot in your room, please contact reception.