Which credit cards are accepted at the hotel?

We accept the following credit cards: American Express, MasterCard, and Visa, as well as all EC cash cards.

Is it possible to rent a car or bicycles locally?

You're arriving without a car but would still like to explore the beautiful island of Rügen on your own? Our reception team will be happy to assist you and can contact a local car hire service on your behalf. To rent a bicycle, please register at reception in the morning for your preferred day.

Is parking available for cars?

You are welcome to park your vehicle in the hotel’s underground car park. Please note that parking in the garage or on the forecourt is subject to a fee of € 15 per day and vehicle. For safety reasons, marked fire access routes must be kept clear at all times.

Where can I charge my electric car?

We aim to provide you with a comprehensive service, which is why you have the option to charge your electric vehicle in our underground car park. For further information and instructions on how to use the charging facility, please contact reception.

Is childcare available at the hotel?

We offer childcare at our Kids’ Club, located between the Rugard Thermal Strandhotel and the Arkona Strandhotel. The club is open during Christmas, New Year’s and from Easter onwards If you need an extra cot, feel free to ask at reception.

Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area. Please note that a tourist tax of €2 per day and animal will be charged for your dogs.

Are there any doctors’ offices near the hotel?

Should you need to see a doctor during your stay or wish to find the nearest pharmacy, our reception team will be happy to help at any time and answer any questions you may have.

Can you play golf near the hotel?

There are two golf courses on the island of Rügen for you to choose from. The 9-hole golf course at Schloss Ranzow is located near Lohme, around 28 km from the Baltic Sea resort of Binz. An 18-hole course awaits you at Schloss Karnitz in Putbus, approximately 26 km away. If you have any questions, our reception team will be happy to help.

Can rooms be hired for conferences or celebrations?

Whether you're planning a special occasion or looking for a venue for your next conference or meeting, our Rugard Thermal Strandhotel offers the perfect event spaces. If you'd like to plan an unforgettable experience with our support, please don't hesitate to contact our reception team.

Coming from Berlin Option 1:Take the A24 and A19 motorways towards Rostock. At the Rostock junction, switch to the A20 in the direction of Stralsund and continue to the Stralsund exit. From there, follow the B96 and the signs to the island of Rügen. Option 2:Take the A11 towards Szczecin as far as the Uckermark junction, then join the A20 towards Neubrandenburg/Stralsund and continue to exit 24 (Stralsund). Follow the B96 to Stralsund and then follow the signs to the island of Rügen. Coming from Hamburg/Lübeck Take the A20 motorway towards Rostock and continue to the Stralsund exit. Follow the B96 towards Stralsund and then the signs to the island of Rügen. Recommended Route: Stralsund – Ostseebad Binz In Stralsund, take the B96 across the new Rügen Bridge onto the island. Follow the B96 towards Bergen and after approximately 20 km, take the B196 (on the right before Bergen) towards Sellin/Göhren. After passing the town of Bergen, you will reach the Karow junction after 5 km. Follow the road to Prora and, at the final junction, turn right towards Binz. Continue along this road until you reach a left turn onto Proraer Allee. At the end of Proraer Allee, turn right onto Dollahner Straße. Follow this road until you reach a left turn into Dünenstraße. After 400 metres, turn left again into Proraer Straße and continue until you reach the Rugard Thermal Strandhotel on the left-hand side. Start Google Navigation Start Apple Maps Navigation

"Travel in peace and comfort on your wonderful holiday" With Deutsche Bahn’s long-distance trains, you can travel directly to Binz without changing trains from cities such as Berlin, Hamburg, Hanover, Cologne, Frankfurt (Main), and Munich. There are excellent ICE and Intercity connections from across Germany, many of which run direct to Binz. Upon request, we will be happy to collect you from Binz railway station free of charge and return you there punctually on the day of departure. Please inform us of your arrival and departure times in advance. We look forward to welcoming you! Direct Intercity connections to Binz from: Berlin Bochum Bonn Bremen Dortmund Düsseldorf Duisburg Essen Hamburg Karlsruhe Koblenz Cologne Münster Osnabrück ICE (Intercity-Express) connections to Binz from: Berlin Munich DB Information

Berlin Brandenburg Airport (BER) is located approximately 300 km from the island of Rügen. Hamburg Fuhlsbüttel International Airport is around 310 km away. Links: Airline – Eurowings Airline – Lufthansa We look forward to welcoming you!

Is it possible for external guests to dine in the restaurant?

Of course! External guests are welcome at any time!

Is there a breakfast buffet?

Our panorama restaurant Königsstuhl offers a generous gourmet breakfast every day from 7:30 till 11:00 a.m. – leaving nothing to be desired.

Are there vegetarian and vegan options?

Our generous breakfast buffet includes a wide selection of vegetarian options. In the evening, you will always find at least one vegetarian dish on our menus. We are also happy to prepare vegan meals upon request.

Is it possible to have breakfast in the hotel room?

Would you prefer to enjoy your breakfast in the privacy of your room? No problem! Please order your in-room breakfast at reception by 6:00 p.m. the day before. Your breakfast will be served from 7:00 a.m. at your preferred time.

Are dogs allowed in the restaurant?

For hygiene reasons, dogs are not permitted in the restaurant, particularly due to the open food at the buffet. In summer, however, you are welcome to use the tables on our terrace. Unfortunately, these seats are not available during the winter months. If you have any questions, our reception team will be happy to assist you.

Is the wellness area also open to external guests?

Our wellness and spa area is primarily reserved for hotel guests. However, we are happy to welcome external guests, subject to availability. To book your treatment, please contact us in advance.

What are the opening hours of the Rugard Royal Spa?

Our Rugard Royal Spa, including the pool area, is open daily from 7:00 a.m. till 9:00 p.m.

Is there step-free access to the Rugard Royal Spa?

Our Rugard Royal Spa, including the pool area, is located on the lower ground floor and can only be reached via a small staircase with three steps. Unfortunately, there is no step-free access to the spa.

What is the minimum age for children to stay at the Rugard Royal Spa?

As a family hotel, we aim to offer both our younger and older guests relaxation, fun and excitement. However, please note that for safety reasons, children under the age of twelve must be accompanied by a parent to access the wellness area.

Is the sauna area textile-free?

Our sauna area is textile-free, primarily for hygienic reasons. Swimwear is usually made from synthetic materials, which hinder the evaporation of sweat during a sauna session. As a result, sweat accumulates under the clothing. This is not only unhygienic – since the sweat is then released into the pool when swimming afterwards – but also less healthy, as it prevents the body from cooling down properly. We therefore kindly ask you to enjoy your sauna session without wearing textiles.

What treatments are offered at the Rugard Royal Spa?

In our wellness area, we pamper you with a range of luxurious treatments. Choose from facials, body treatments, massages, baths and body wraps, treatments for couples, the Rasul steam bath, and much more.

Which products and brands are used at the Rugard Royal Spa?

We care for your skin using exclusive cosmetics from Thalgo, Biodroga, Kurland, and Baehr.

Can beauty treatments also be booked by external guests?

External guests are warmly welcome to enjoy our beauty treatments, subject to availability. To ensure we can accommodate your preferred time, we kindly recommend arranging your appointment in advance.

Do beauty treatments need to be booked in advance?

To ensure we can provide your treatment at a time that best suits you, we kindly recommend reserving your appointment in advance.

Who can I contact if I have questions about the wellness and spa area?

If you have any questions about our wellness and spa area, feel free to contact us by e-mail at wellness@rugard-strandhotel.de. We are also happy to advise you by phone on +49 (0) 38393 56 699.

At what time should the room be vacated on the day of departure?

You are welcome to use your room and key cards till 11:00 a.m. on the day of departure. Your hotel bill can be provided the evening before upon request.

Does the hotel offer rooms for guests with allergies?

Yes, our hotel provides rooms specifically suited for guests with allergies. Please don’t hesitate to contact us if you have any questions.

Is it possible to have breakfast in the hotel room?

Would you prefer to enjoy your breakfast in the privacy of your room? No problem! Please order your in-room breakfast at reception by 6:00 p.m. the day before. Your breakfast will be served from 7:00 a.m. at your preferred time.

Do all rooms have a balcony or terrace?

Not all of our rooms are equipped with a balcony or terrace. For detailed information on each room category and whether it includes a balcony or terrace, please refer to the respective room description. Kindly note that from 10:00 p.m. onwards, noise levels on balconies or terraces should be kept low to ensure all guests can enjoy a pleasant and restful stay. Thank you for your understanding!

Is there a safe in every room?

Yes, all our rooms and suites are equipped with a private safe. Please note that the hotel accepts no liability for valuables stored in the room. A central safe is also available at reception.

Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area.

Is Wi-Fi available in the hotel?

Yes, our entire hotel is equipped with Wi-Fi. You can obtain the Wi-Fi password at reception. It is also printed on the back of the cardholder for your room key.

Is there a baby cot in the hotel room?

If you require a baby cot in your room, please contact reception.

Answers to important questions about service, arrival, cuisine and more Frequently asked questions about your hotel stay

Are you planning a stay at our hotel and have questions? In our FAQs you will find all the important information about services, arrival and contact, culinary delights, wellness offers and our rooms and suites. So you are well prepared - from booking to departure.

Service Useful information for your stay

Which credit cards are accepted at the hotel?

We accept the following credit cards: American Express, MasterCard, and Visa, as well as all EC cash cards.
Is it possible to rent a car or bicycles locally?

You're arriving without a car but would still like to explore the beautiful island of Rügen on your own? Our reception team will be happy to assist you and can contact a local car hire service on your behalf. To rent a bicycle, please register at reception in the morning for your preferred day.
Is parking available for cars?

You are welcome to park your vehicle in the hotel’s underground car park. Please note that parking in the garage or on the forecourt is subject to a fee of € 15 per day and vehicle. For safety reasons, marked fire access routes must be kept clear at all times.
Where can I charge my electric car?

We aim to provide you with a comprehensive service, which is why you have the option to charge your electric vehicle in our underground car park. For further information and instructions on how to use the charging facility, please contact reception.
Is childcare available at the hotel?

We offer childcare at our Kids’ Club, located between the Rugard Thermal Strandhotel and the Arkona Strandhotel. The club is open during Christmas, New Year’s and from Easter onwards If you need an extra cot, feel free to ask at reception.
Are dogs allowed?

Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area. Please note that a tourist tax of €2 per day and animal will be charged for your dogs.
Are there any doctors’ offices near the hotel?

Should you need to see a doctor during your stay or wish to find the nearest pharmacy, our reception team will be happy to help at any time and answer any questions you may have.
Can you play golf near the hotel?

There are two golf courses on the island of Rügen for you to choose from. The 9-hole golf course at Schloss Ranzow is located near Lohme, around 28 km from the Baltic Sea resort of Binz. An 18-hole course awaits you at Schloss Karnitz in Putbus, approximately 26 km away. If you have any questions, our reception team will be happy to help.
Can rooms be hired for conferences or celebrations?

Whether you're planning a special occasion or looking for a venue for your next conference or meeting, our Rugard Thermal Strandhotel offers the perfect event spaces. If you'd like to plan an unforgettable experience with our support, please don't hesitate to contact our reception team.

Arrival & contact How to reach us

Travelling by car

Coming from Berlin
- Option 1:
  Take the A24 and A19 motorways towards Rostock. At the Rostock junction, switch to the A20 in the direction of Stralsund and continue to the Stralsund exit. From there, follow the B96 and the signs to the island of Rügen.
- Option 2:
  Take the A11 towards Szczecin as far as the Uckermark junction, then join the A20 towards Neubrandenburg/Stralsund and continue to exit 24 (Stralsund). Follow the B96 to Stralsund and then follow the signs to the island of Rügen.
Coming from Hamburg/Lübeck

Take the A20 motorway towards Rostock and continue to the Stralsund exit. Follow the B96 towards Stralsund and then the signs to the island of Rügen.

Recommended Route: Stralsund – Ostseebad Binz

In Stralsund, take the B96 across the new Rügen Bridge onto the island. Follow the B96 towards Bergen and after approximately 20 km, take the B196 (on the right before Bergen) towards Sellin/Göhren. After passing the town of Bergen, you will reach the Karow junction after 5 km. Follow the road to Prora and, at the final junction, turn right towards Binz. Continue along this road until you reach a left turn onto Proraer Allee. At the end of Proraer Allee, turn right onto Dollahner Straße. Follow this road until you reach a left turn into Dünenstraße. After 400 metres, turn left again into Proraer Straße and continue until you reach the Rugard Thermal Strandhotel on the left-hand side.
- Start Google Navigation
- Start Apple Maps Navigation
Travelling by train

"Travel in peace and comfort on your wonderful holiday"

With Deutsche Bahn’s long-distance trains, you can travel directly to Binz without changing trains from cities such as Berlin, Hamburg, Hanover, Cologne, Frankfurt (Main), and Munich.

There are excellent ICE and Intercity connections from across Germany, many of which run direct to Binz.

Upon request, we will be happy to collect you from Binz railway station free of charge and return you there punctually on the day of departure. Please inform us of your arrival and departure times in advance.

We look forward to welcoming you!

Direct Intercity connections to Binz from:
- Berlin
- Bochum
- Bonn
- Bremen
- Dortmund
- Düsseldorf
- Duisburg
- Essen
- Hamburg
- Karlsruhe
- Koblenz
- Cologne
- Münster
- Osnabrück
ICE (Intercity-Express) connections to Binz from:
- Berlin
- Munich
- DB Information
Travelling by plane

Berlin Brandenburg Airport (BER) is located approximately 300 km from the island of Rügen. Hamburg Fuhlsbüttel International Airport is around 310 km away.

Links:
- Airline – Eurowings
- Airline – Lufthansa
We look forward to welcoming you!

Culinary Eating and drinking at the hotel

Is it possible for external guests to dine in the restaurant?

Of course! External guests are welcome at any time!
Is there a breakfast buffet?

Our panorama restaurant Königsstuhl offers a generous gourmet breakfast every day from 7:30 till 11:00 a.m. – leaving nothing to be desired.
Are there vegetarian and vegan options?

Our generous breakfast buffet includes a wide selection of vegetarian options. In the evening, you will always find at least one vegetarian dish on our menus. We are also happy to prepare vegan meals upon request.
Is it possible to have breakfast in the hotel room?

Would you prefer to enjoy your breakfast in the privacy of your room? No problem! Please order your in-room breakfast at reception by 6:00 p.m. the day before. Your breakfast will be served from 7:00 a.m. at your preferred time.
Are dogs allowed in the restaurant?

For hygiene reasons, dogs are not permitted in the restaurant, particularly due to the open food at the buffet. In summer, however, you are welcome to use the tables on our terrace. Unfortunately, these seats are not available during the winter months. If you have any questions, our reception team will be happy to assist you.

Wellness Wellness area and treatments

Is the wellness area also open to external guests?

Our wellness and spa area is primarily reserved for hotel guests. However, we are happy to welcome external guests, subject to availability. To book your treatment, please contact us in advance.
What are the opening hours of the Rugard Royal Spa?

Our Rugard Royal Spa, including the pool area, is open daily from 7:00 a.m. till 9:00 p.m.
Is there step-free access to the Rugard Royal Spa?

Our Rugard Royal Spa, including the pool area, is located on the lower ground floor and can only be reached via a small staircase with three steps. Unfortunately, there is no step-free access to the spa.
What is the minimum age for children to stay at the Rugard Royal Spa?

As a family hotel, we aim to offer both our younger and older guests relaxation, fun and excitement. However, please note that for safety reasons, children under the age of twelve must be accompanied by a parent to access the wellness area.
Is the sauna area textile-free?

Our sauna area is textile-free, primarily for hygienic reasons. Swimwear is usually made from synthetic materials, which hinder the evaporation of sweat during a sauna session. As a result, sweat accumulates under the clothing. This is not only unhygienic – since the sweat is then released into the pool when swimming afterwards – but also less healthy, as it prevents the body from cooling down properly. We therefore kindly ask you to enjoy your sauna session without wearing textiles.
What treatments are offered at the Rugard Royal Spa?

In our wellness area, we pamper you with a range of luxurious treatments. Choose from facials, body treatments, massages, baths and body wraps, treatments for couples, the Rasul steam bath, and much more.
Which products and brands are used at the Rugard Royal Spa?

We care for your skin using exclusive cosmetics from Thalgo, Biodroga, Kurland, and Baehr.
Can beauty treatments also be booked by external guests?

External guests are warmly welcome to enjoy our beauty treatments, subject to availability. To ensure we can accommodate your preferred time, we kindly recommend arranging your appointment in advance.
Do beauty treatments need to be booked in advance?

To ensure we can provide your treatment at a time that best suits you, we kindly recommend reserving your appointment in advance.
Who can I contact if I have questions about the wellness and spa area?

If you have any questions about our wellness and spa area, feel free to contact us by e-mail at wellness@rugard-strandhotel.de. We are also happy to advise you by phone on +49 (0) 38393 56 699.

Rooms & suites Accommodations at a glance

At what time should the room be vacated on the day of departure?

You are welcome to use your room and key cards till 11:00 a.m. on the day of departure. Your hotel bill can be provided the evening before upon request.
Does the hotel offer rooms for guests with allergies?

Yes, our hotel provides rooms specifically suited for guests with allergies. Please don’t hesitate to contact us if you have any questions.
Is it possible to have breakfast in the hotel room?

Would you prefer to enjoy your breakfast in the privacy of your room? No problem! Please order your in-room breakfast at reception by 6:00 p.m. the day before. Your breakfast will be served from 7:00 a.m. at your preferred time.
Do all rooms have a balcony or terrace?

Not all of our rooms are equipped with a balcony or terrace. For detailed information on each room category and whether it includes a balcony or terrace, please refer to the respective room description. Kindly note that from 10:00 p.m. onwards, noise levels on balconies or terraces should be kept low to ensure all guests can enjoy a pleasant and restful stay. Thank you for your understanding!
Is there a safe in every room?

Yes, all our rooms and suites are equipped with a private safe. Please note that the hotel accepts no liability for valuables stored in the room. A central safe is also available at reception.
Are dogs allowed?

Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area.
Is Wi-Fi available in the hotel?

Yes, our entire hotel is equipped with Wi-Fi. You can obtain the Wi-Fi password at reception. It is also printed on the back of the cardholder for your room key.
Is there a baby cot in the hotel room?

If you require a baby cot in your room, please contact reception.