Our Rugard Royal Spa with pool area is open daily from 7:00 a.m. to 9:00 p.m., and the floating pool is available from 1:00 p.m. to 9:00 p.m. The sauna area is open daily from 3:00 p.m. to 8:00 p.m.
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Does the Rugard Thermal Strandhotel have accessible (barrier-free) rooms?
Unfortunately, our hotel does not offer any barrier-free rooms. In addition, access to our Rugard Royal Spa, including the swimming and sauna areas, is only possible via stairs. If you have any questions, we will be happy to advise you before your arrival by phone or email.
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What does "non-smoking hotel" mean?
Smoking is not permitted in the hotel rooms, on the balconies and terraces, in front of the hotel entrance, or in any other public areas. A smoking pavilion with seating is available approximately 25 meters from the entrance.
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Which credit cards are accepted at the hotel?
We accept the following credit cards: American Express, MasterCard, and Visa, as well as all EC cash cards.
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Is it possible to rent a car or bicycles locally?
Are you arriving without a car but would still like to explore the beautiful island of Rügen on your own by car or bicycle? Our reception team will be happy to assist you and can contact a car rental service on your behalf.
To rent bicycles, please inquire at the reception. We have a few rental bikes available on site. If you would like e-bikes or have special requests, we will gladly refer you to a nearby bicycle rental shop.
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Is parking available for cars?
You can park your vehicle either in the hotel parking lot for EUR 13.00 per night or in an outdoor parking area on the parallel street for EUR 11.00 per night (approximately 400 meters from the hotel).
Parking spaces are also available in the underground garage of the nearby Arkona Strandresidenzen for EUR 15.00 per night.
We recommend making a reservation in advance. Please note that parking larger vehicles is not possible in all parking spaces—feel free to contact us for details.
For safety reasons, designated fire lanes must always be kept clear. Parking is at your own risk.
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Where can I charge my electric car?
We would like to offer you comprehensive service; therefore, you have the opportunity to charge your electric vehicle in our underground garage at the Strandresidenzen for EUR 10.00 per charging session. The reception will be happy to provide you with information and instructions on how to use it.
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Is childcare available at the hotel?
We offer childcare at our Kids’ Club, located between the Rugard Thermal Strandhotel and the Arkona Strandhotel. The club is open during Christmas, New Year’s and from Easter onwards If you need an extra cot, feel free to ask at reception.
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Are dogs allowed?
Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area. Please note that a tourist tax of €2 per day and animal will be charged for your dogs.
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Are there any doctors’ offices near the hotel?
Should you need to see a doctor during your stay or wish to find the nearest pharmacy, our reception team will be happy to help at any time and answer any questions you may have.
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Can you play golf near the hotel?
Our guests can play free of charge on the 18-hole golf course at Schloss Karnitz. It is located about 26 km from our hotel and offers a beautiful setting for golf enthusiasts. The free golf offer will be available again from March/April 2026. Further information and booking of the offer are available at our reception.
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Can rooms be hired for conferences or celebrations?
Whether you're planning a special occasion or looking for a venue for your next conference or meeting, our Rugard Thermal Strandhotel offers the perfect event spaces. If you'd like to plan an unforgettable experience with our support, please don't hesitate to contact our reception team.
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Travelling by car
Coming from Berlin
- Option 1:
Take the A24 and A19 motorways towards Rostock. At the Rostock junction, switch to the A20 in the direction of Stralsund and continue to the Stralsund exit. From there, follow the B96 and the signs to the island of Rügen. - Option 2:
Take the A11 towards Szczecin as far as the Uckermark junction, then join the A20 towards Neubrandenburg/Stralsund and continue to exit 24 (Stralsund). Follow the B96 to Stralsund and then follow the signs to the island of Rügen.
Coming from Hamburg/Lübeck
Take the A20 motorway towards Rostock and continue to the Stralsund exit. Follow the B96 towards Stralsund and then the signs to the island of Rügen.
Recommended Route: Stralsund – Ostseebad Binz
In Stralsund, take the B96 across the new Rügen Bridge onto the island. Follow the B96 towards Bergen and after approximately 20 km, take the B196 (on the right before Bergen) towards Sellin/Göhren. After passing the town of Bergen, you will reach the Karow junction after 5 km. Follow the road to Prora and, at the final junction, turn right towards Binz. Continue along this road until you reach a left turn onto Proraer Allee. At the end of Proraer Allee, turn right onto Dollahner Straße. Follow this road until you reach a left turn into Dünenstraße. After 400 metres, turn left again into Proraer Straße and continue until you reach the Rugard Thermal Strandhotel on the left-hand side.
- Option 1:
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Travelling by train
"Travel in peace and comfort on your wonderful holiday"
With Deutsche Bahn’s long-distance trains, you can travel directly to Binz without changing trains from cities such as Berlin, Hamburg, Hanover, Cologne, Frankfurt (Main), and Munich.
There are excellent ICE and Intercity connections from across Germany, many of which run direct to Binz.
Upon request, we will be happy to collect you from Binz railway station free of charge and return you there punctually on the day of departure. Please inform us of your arrival and departure times in advance.
We look forward to welcoming you!
Direct Intercity connections to Binz from:
- Berlin
- Bochum
- Bonn
- Bremen
- Dortmund
- Düsseldorf
- Duisburg
- Essen
- Hamburg
- Karlsruhe
- Koblenz
- Cologne
- Münster
- Osnabrück
ICE (Intercity-Express) connections to Binz from:
- Berlin
- Munich
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Travelling by plane
Berlin Brandenburg Airport (BER) is located approximately 300 km from the island of Rügen. Hamburg Fuhlsbüttel International Airport is around 310 km away.
Links:
We look forward to welcoming you!
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Is it possible for external guests to dine in the restaurant?
Of course! External guests are welcome at any time!
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Is there a breakfast buffet?
Our panorama restaurant Königsstuhl offers a generous gourmet breakfast every day from 7:30 till 11:00 a.m. – leaving nothing to be desired.
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Are there vegetarian and vegan options?
Our generous breakfast buffet includes a wide selection of vegetarian options. In the evening, you will always find at least one vegetarian dish on our menus. We are also happy to prepare vegan meals upon request.
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Is it possible to have breakfast in the hotel room?
At the moment, we do not offer room service for breakfast. However, we warmly invite you to enjoy our varied breakfast buffet in the restaurant. There you will find a wide selection of fresh dishes and beverages that leave nothing to be desired.
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Are dogs allowed in the restaurant?
For hygiene reasons, dogs are not permitted in the restaurant, particularly due to the open food at the buffet. In summer, however, you are welcome to use the tables on our terrace. Unfortunately, these seats are not available during the winter months. If you have any questions, our reception team will be happy to assist you.
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Is the wellness area also open to external guests?
Our wellness and spa area is primarily reserved for our hotel guests. However, we warmly welcome external guests if there is availability and a body treatment has been booked. Please contact us in advance to reserve your treatment.
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What are the opening hours of the Rugard Royal Spa?
Our Rugard Royal Spa with pool area is open daily from 7:00 a.m. to 9:00 p.m., and the floating pool is open from 1:00 p.m. to 9:00 p.m. The sauna area is open daily from 3:00 p.m. to 8:00 p.m.
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Is there step-free access to the Rugard Royal Spa?
Our Rugard Royal Spa, including the pool area, is located on the lower ground floor and can only be reached via a small staircase with three steps. Unfortunately, there is no step-free access to the spa.
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What is the minimum age for children to stay at the Rugard Royal Spa?
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Is the sauna area textile-free?
Our sauna area is textile-free, primarily for hygienic reasons. Swimwear is usually made from synthetic materials, which hinder the evaporation of sweat during a sauna session. As a result, sweat accumulates under the clothing. This is not only unhygienic – since the sweat is then released into the pool when swimming afterwards – but also less healthy, as it prevents the body from cooling down properly. We therefore kindly ask you to enjoy your sauna session without wearing textiles.
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What treatments are offered at the Rugard Royal Spa?
In our wellness area, we pamper you with a range of luxurious treatments. Choose from facials, body treatments, massages, baths and body wraps, treatments for couples, the Rasul steam bath, and much more.
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Which products and brands are used at the Rugard Royal Spa?
We care for your skin using exclusive cosmetics from Thalgo, Biodroga, Kurland, and Baehr.
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Can beauty treatments also be booked by external guests?
External guests are warmly welcome to enjoy our beauty treatments, subject to availability. To ensure we can accommodate your preferred time, we kindly recommend arranging your appointment in advance.
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Do beauty treatments need to be booked in advance?
To ensure we can provide your treatment at a time that best suits you, we kindly recommend reserving your appointment in advance.
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Who can I contact if I have questions about the wellness and spa area?
If you have any questions about our wellness and spa area, feel free to contact us by e-mail at wellness@rugard-strandhotel.de. We are also happy to advise you by phone on +49 (0) 38393 56 699.
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Does the Rugard Thermal Strandhotel have accessible rooms?
Unfortunately, our hotel does not have any accessible rooms available. The access to our Rugard Royal Spa, including the swimming and sauna area, is also only possible via stairs. If you have any questions, we will be happy to advise you before your arrival by phone or email.
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What does non-smoking hotel mean?
Smoking is not permitted in the hotel rooms, on the balconies and terraces, in front of the hotel entrance, and in all other public areas. A smoking pavilion with seating is available approximately 25 meters from the entrance.
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At what time should the room be vacated on the day of departure?
You are welcome to use your room and key cards till 11:00 a.m. on the day of departure. Your hotel bill can be provided the evening before upon request.
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Does the hotel offer rooms for guests with allergies?
Yes, our hotel provides rooms specifically suited for guests with allergies. Please don’t hesitate to contact us if you have any questions.
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Is it possible to have breakfast in the hotel room?
At present, we do not offer breakfast service in the rooms. However, we warmly invite you to enjoy our varied breakfast buffet in the restaurant. There, you can expect a wide selection of fresh dishes and beverages that leave nothing to be desired.
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Do all rooms have a balcony or terrace?
Not every room in our hotel has a balcony or terrace. For detailed information on the individual rooms and whether they include a balcony or terrace, please refer to the respective room descriptions.
Please note that smoking is not permitted on balconies or terraces in order to ensure a pleasant stay for all guests without disturbance from smoke or odors.
Additionally, we kindly ask that after 10:00 p.m., noise levels on balconies or terraces be kept low so that all guests can enjoy a peaceful and relaxing stay. Thank you for your understanding!
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Is there a safe in every room?
Yes, all our rooms and suites are equipped with a private safe. Please note that the hotel accepts no liability for valuables stored in the room. A central safe is also available at reception.
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Are dogs allowed?
Pets are very welcome at our hotel. Accommodation is available exclusively on the ground floor and only with prior arrangement. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area.
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Is Wi-Fi available in the hotel?
Yes, our entire hotel is equipped with Wi-Fi. You can obtain the Wi-Fi password at reception. It is also printed on the back of the cardholder for your room key.
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Is there a baby cot in the hotel room?
If you require a baby cot in your room, please contact reception.
